Privacy Policy
Platform Gili333

Gili333 takes the privacy of users' personal data very seriously. This Privacy Policy explains our practices regarding the collection, processing, storage, and protection of your personal information when you use the gili333 platform — whether through our website or any related digital channel we operate.

By registering an account or using any gili333 service, you agree that your information will be processed in accordance with this Privacy Policy. If you do not agree, you are advised not to use our platform. We encourage you to read this document in full so you fully understand your rights and responsibilities as a user.

This Privacy Policy applies to all gili333 users, including visitors who browse the website without registering an account. Our data processing complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.

Gili333 collects your personal information from various sources depending on how you interact with our platform. The following are the categories of information we collect:

We only collect information necessary for the stated purposes and do not collect excessive data beyond the operational needs of the gili333 platform.

The personal information we collect is used for the following purposes, and only within the scope of those stated purposes:

• Account Management: Create, verify, and manage your gili333 account including the KYC process and identity verification
• Service Provision: Allow you to access all games, process deposits and withdrawals, and manage your account balance
• Platform Security: Detect and prevent fraud, money laundering, account abuse, and other unlawful activity
• Legal Compliance: Meet compliance obligations such as reporting to regulatory bodies and complying with valid court orders
• Service Improvement: Analyse usage patterns to improve the platform, fix technical errors, and develop new features
• Marketing Communications: Send promotional information, bonus offers, and platform updates — only to users who have consented to receive them
• Customer Support: Handle enquiries, complaints, and support requests from gili333 members
• Responsible Gaming: Monitor gaming patterns to identify signs of problem gambling and provide appropriate assistance

Gili333 does not sell, rent, or trade your personal information to outside parties for their own marketing purposes. However, we may share your information in limited situations as follows:

• Service Providers: Third-party companies that help us operate the platform — such as payment processors, game software providers, and cloud service providers — are contractually obligated to protect your data.
• Legal Requirements: When required by law, court order, or a lawful request from authorities for criminal investigation or regulatory compliance purposes
• Fraud Prevention: With industry bodies or fraud prevention agencies to protect users and platform integrity
• Business Transfers: In the event of a gili333 business merger or acquisition, user data may be transferred as part of the company's assets, with equivalent protections maintained

In all data sharing instances, gili333 ensures that the receiving party adheres to data protection standards equal to or higher than our own.

Gili333 implements comprehensive technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL Encryption: All data transmitted between your browser and gili333 servers is encrypted using industry-standard TLS protocols
• Secure Data Storage: Sensitive information is stored on servers protected by layered access controls, encryption at rest, and 24/7 monitoring
• Access Control: Only gili333 staff who require access to perform their duties are permitted to access users' personal data
• Threat Monitoring: Intrusion detection systems and security monitoring operate around the clock to identify any suspicious activity
• Security Review: Regular security audits are conducted by independent third parties to identify and address system vulnerabilities
• Staff Training: All staff who handle user data undergo data protection training and are bound by confidentiality agreements

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of a data breach that affects your rights and freedoms, we will provide notification within the timeframe required by applicable law.

The gili333 website uses cookies and similar tracking technologies to enhance the user experience and keep essential platform functions running smoothly.

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Gather information on how users interact with the platform to help us improve the overall user experience
• Preference Cookies: Save user preferences such as language, display settings, and personal preferences so you do not need to reset them each time
• Analytics Cookies: Help us understand aggregated, anonymised platform usage patterns for development and improvement purposes

You can manage cookie settings through your web browser. Disabling certain cookies may affect the functionality of some parts of the gili333 platform. Gili333 does not use third-party cookies for external advertising purposes.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the data protection principles we uphold, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of any inaccurate or incomplete data
• Right to Erasure: Request deletion of your data under certain circumstances permitted by law
• Right to Restriction: Request that we restrict the processing of your data in certain situations while a query is being resolved
• Right to Object: Object to the processing of your data for direct marketing purposes at any time
• Right to Data Portability: Receive your data in a machine-readable format for transfer to another provider

Gili333 retains your personal information only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. Retention periods vary by data type:

• Active Account Data: Retained for as long as your account is active and for 5 years after account closure for compliance and audit requirements
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial and anti-money laundering legal requirements
• KYC Data: Retained for 5 years after account closure or as required by the relevant regulatory body
• Communication Logs: Support chat records are retained for 2 years for quality control and dispute resolution purposes
• Analytics Data: Anonymised usage data is retained indefinitely for long-term platform analytics purposes

Once the retention period expires, your data will be securely deleted or permanently anonymised to prevent identification. The deletion process follows industry-standard methods to ensure no data recovery is possible.

The gili333 platform is intended exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store personal information from children or individuals under the age of 18.

If we determine that we have inadvertently collected personal data from a minor, we will promptly take the following steps:

• Close the account in question immediately
• Delete all related personal data within a reasonable timeframe
• Return any deposited funds to the original payment method

If you are a parent or guardian who believes your underage child has registered at gili333, please contact our support team immediately via live chat or email so we can take the appropriate action.

Gili333 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or new platform features. Any amendments take effect as soon as they are published on the gili333 website.

For material or significant changes to how we process your personal data, we will notify you via:

• Prominent notice on the gili333 homepage before amendments take effect
• Email notification to the address registered in your account
• In-platform notifications when you log in to your gili333 account

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The "updated" date at the top of this document reflects the date of the most recent amendment.

Continued use of the gili333 platform after any policy amendments are published constitutes acceptance of the revised privacy terms. If you do not agree with the changes, you have the right to close your account and request data deletion in accordance with the established procedures.